I was very impressed with the service of Bowra & O’Dea. All the staff were very professional and we received the best care and support. I was very impressed with the drivers, I thought they did an amazing job. Although it was a sad day, it was a very special day as everything was so organised. Thank you very much.
I wish to thank everyone concerned in guiding me gently through this most difficult time. The ceremony ran smoothly and quietly as I had hoped, giving me confidence to relax and let it all happen around me. Thank you so much for your caring expertise.
I can only say that the funeral arrangements and suggestions made for my husband were done to perfection.
All arranged services carried out with dignity and helpfulness.
Very impressed and appreciative of your services at a very difficult time. We had not organised a funeral previously, yet your staff were extremely helpful and efficient both prior to and on the day of the funeral. Thank you all very much.
Bowra & O’Dea made the whole process so simple. They took care of every detail with great respect and a very gentle caring manner. My mum had been sick for a long time and didn’t look like the mum we remembered until we saw her in your chapel. Your staff made her look so beautiful.
I was greatly impressed by the sheer professionalism, the sympathy, understanding and quiet businesslike manner in which the people from Bowra & O’Dea conducted the funeral for our dear mother.
Thank you to everyone at Westminster. Friendly and very understanding.
An exceptional job in all respects, well done to all concerned.
The family were very impressed with Glen Liddle. He is very professional, compassionate, knowledgeable and makes a difficult time easy to bear. We would have no hesitation in recommending him.
I don’t think you could do a better job in kindness, sympathy, helpfulness and our dignity at this sad time. Me and my family felt we were part of your family and it helped us a great deal to farewell our loved one. Thank you for caring, it helped us a lot.
Thank you all so much for making it an easy occasion to deal with.
The staff were fantastic, very professional and respectful.
Everything was truly exceptional. We could not have asked for anything more. Could not fault anything from the arrangement of the funeral, Rosary and Mass. Thanking you for all you assistance.
We were very happy with the service. Many of our friends commented on how lovely it was. We would like to acknowledge Kevin Clune on exceptional service. He made the day that little bit easier for us all.
At this very sad time it was as assuring to be dealing with your very professional and caring staff.
We all thought your services were excellent and it made our journey that much easier. Thank you all once again for your help and thoughtfulness.
The funeral staff made what was a very distressing day for my family a dignified and, as we’d planned, a celebration of my husband’s life.
The family could not have been happier with the way the funeral was handled. We would like to extend our thanks to all involved.
We were very pleased with every facet of the service. Our mother would have been also. Thank you.
I cannot think of any aspect that needs to be improved. The support and professional guidance we received throughout was delivered with compassion and understanding. I thank God that Mr. Paul Good and his staff were there for us.
The staff was excellent, sympathetic and caring at the funeral. They explained everything that was happening step by step at the Rosary, church and cemetery. It was a really difficult period for us but the staff were excellent. Thank you Bowra & O’Dea for doing such an excellent service.
My family were very pleased with all the arrangements and suggestions given to us.
Excellent service with the utmost professionalism. Thank you.
I don’t think you could improve anymore. Your service was excellent beyond doubt. Thank you so much.
Bowra & O’Dea conducted mum’s funeral in 2005, and now dad’s. On both occasions you were faultless.
I sincerely thank you for the support provided to make my father’s last day with us so memorable.
Very happy with all you provided, attention to detail was perfect. The flowers were particularly beautiful, mum would have loved them. Thank you.
Thank you for the efficient manner in the way all arrangements and procedures were carried out. All dealings with your company have been of the highest standard. Well done!!!
We were extremely happy with the service provided by the Bowra & O’Dea team. We were extremely impressed with Bill and thank him for his compassion, patience, understanding and professionalism. Working with Bill made the process an easy and smooth one. We could not have asked for any better as the services ran beautifully and with ease. Thank you Bill and Bowra & O’Dea team. Greatly appreciated.
David Bianchini was kind, courteous and extremely helpful. Thank you David, your help was much appreciated.
Terri at the Dianella office was so helpful I can’t thank her enough, she was great. Martin was also great at the service along with his Team of Gentlemen.
Everything went beautifully. Everyone commented on how lovely it was. A big thank you to all the staff, especially Paula who helped us immensely and gave great suggestions including introducing us to the lovely celebrant Josie. A huge thank you to all.
No improvement was needed in our case. We would particularly like to thank Nikki Blackham for her caring compassionate manner in helping us. Nothing was too much trouble for her and she kept us informed at all times. She made a difficult time so much easier.
This was our first experience at organising a funeral and we cannot thank you enough for the way you guided us through everything that we needed to do. Please pass our thanks to Father Leo Spicer for the lovely way he concluded the service. We really appreciated everyone’s help in farewelling our mother.
10/10 excellent all over. Thank you.
All I would like to say was the staff that helped/and attended our mother’s funeral were the nicest and sincere people I have ever met. The funeral was absolutely PERFECT. Thank you Bowra & O’Dea especially Nikki, Shane, Janet and staff on the day. Thanks for everything.
I want to say thank you very much to Nikki. I am young and was trying to plan this on my own - she handled me great, made me feel confident and she is a very caring person. Thank you so much Nikki.
Everything was carried out in a professional manner. Thanks to all staff.
A sincere thank you for the support provided to make my father’s last day with us so memorable.
A sincere thank you for the support provided to make my father’s last day with us so memorable.
Nothing needs improving all staff were well mannered, polite, accommodated all our questions and what we asked for. Couldn't have asked for a nicer funeral & helpful staff. Thank you.
Could not fault anything. Could not commend enough on how the funeral was all we wanted. Thank you.
The funeral arrangements were excellent. Everyone said how nice it was. They enjoyed the service that Kevin Clune gave of Denis's life.
My expectations were more than satisfied. Everyone attending commented how everything was beautifully done- music, flowers were gorgeous, photos on screen showed ken so well. Celebrant excellent, staff attentive to our needs, cold water, etc.
We could not have asked for more. Don't believe any improvements on service provision & professionalism could be made.
The funeral was conducted in the professional manner as expected.
Service went very well, thank you to all involved.
Thank you very much for the great service and support we received in this difficult time. Great service and support. Thank you and keep up the great work.
Everyone involved in the whole process was very professional and made our difficult time much easier. David was fantastic in every aspect, he did a great job.
Thank you for a wonderful service- your staff are so caring and helpful we appreciate all you did to make it as pain free as possible.
I wish to thank everyone at Bowra & O'Dea Cannington. The whole experience was "enjoyable" if I may use that word as I can't find another. You showed a lot of sympathy - a lot of care.
No suggestions, I think you do a wonderful job. Thank you for your help and friendliness.
The staff were very kind at all times.
It was great and I was very happy with everything. You have a great team. Thank you very much.
As I haven’t arranged a funeral before I didn't know what to expect. The staff were very helpful, and nothing was too much trouble. Thank you.
Everything went like clock work.
I wish to thank all of Bowra & O'Dea staff involved with my husbands’ funeral.
Everyone was absolutely wonderful. Verity Jones amazing! Thank you to all.
Everything was beautiful. Thank you to all.
Very happy with the services conducted. Garry was always available for our family and conducted himself in a very professional but caring manner. The staff on the day of the funeral were all fantastic. Thank you for a great experience.
Overall service is better than we expected. Especially the arrangement of viewing our mum's body by Garry Russell. Thank you for your kindness and understanding. Keep up the good work
It was appreciated by all concerned the handing out of flowers by your staff after the service.
Sincere thanks for making an impossibly difficult time so special and memorable. We have had many calls from friends and family since, commenting on how good the service was and how professional yet unobtrusive the staff were. Please thank ALL staff who assisted- it is very much appreciated.
Dawn- Thank you for everything including helping to contact Father Ian- That was the icing on the cake. Thank you to all staff for the professional way you conducted your duties. Philip always liked the best and he was given that by Bowra & O'Dea.
Paul was very nice and professional. Nicole was very kind and genuine, she helped make the day bearable. Thank you.
Thank you to all staff at Bowra & O'Dea for assisting during a difficult and emotional time. Special thanks to Marlene for being so understanding and informative in the planning of the service for my Mother.
Bill Oorschot was excellent to deal with- we really appreciated the way that the Catholic spirituality that was so important to us was respected and supported by your organisation and the genuiness of the staff. Very dignified service.
I would like to thank you for the considerate and dignified way you helped us during a difficult time in our life. I have no hesitation in recommending Bowra & O'Dea. God Bless you all.
Our Mother's funeral was the second funeral arranged for a family member. We had many very nice comments on Mum's funeral.
All the staff we dealt with were excellent and family and friends commented on how well the service was presented and some whom hadn't met our Mother said they now knew her from the service. Colleen and Marlene plus Helen did an excellent job. Well done Bowra & O'Dea for employing caring respectful staff and thank you.
Thank you to Mary Hardiman for the rosary, she helped me through the decisions that had to be made.
The staff at Bowra & O'Dea Cottesloe couldn't have been more helpful. Each time I rang or dropped in they were friendly but warm they greeted me by my first name; it was like I had known them for a long time. Excellent group of people. I also love the pen you gave me
Teresina Brown co-ordinated my Father-in-laws funeral for my husband on Wed 26/2/14. My father passed away Thurs. 27/2/14 so it was nice to have Teresina once again- given the professionalism she had shown to our family weeks prior to my father’s death.
Thank you for a beautiful day to remember. Your caring and politeness to Mum and family. Things like tissues and water at the gravesite. Thank you.
We were very pleased about the whole service. I don't think you can improve, it was excellent. Thanking you all.
All the family were very happy with the professionalism of staff, both in office and conducting of ceremony. With heartfelt thanks to all.
The family was very appreciative of Bowra & O'Dea providing us with a memorable farewell for our father. The after service phone call was much appreciated, Thank you.
Everyone present enjoyed being able to sit down with a cuppa after the service. Thank you.
We were very satisfied, as one would understand our attention to details was overlooked due to the state of mind. But many relatives and friends commented that they have never in the past of all funerals that they attended. There was no comparison to this funeral in professionalism shown by your staff and attention paid to details.
Paul Good previously with my Father now with my partner, both times he helped me cope and gave assistance at the worst of times for us all. I am very grateful he was able to do both. Very much an asset to your company. Many Thanks.
We were very pleased with everything. The celebrant Mr Evan Penberthy- was extremely nice and very professional. I was also very thankful when Heather came to ask if I would like tea or coffee, as I had not been able to have a drink until then. It was also good to be able to have everything arranged in the one place and at the one time.
It was perfect and consequently made the day as easy as possible for the family. I cannot speak highly enough of staff at the South Street chapel and also of Ian Thrum the Civil Celebrant. Thank you all.
My Father, family and friends commented on a well organised and professional service- My brother Jerry has sent a letter expressing the family's thanks.
Kevin was great, very understanding, very professional and always available. Thank you Kevin!
I would like to thank all the staff on the day before the day and everyday in between. You made the day so much more then I expected and I’m so very appreciative of all the hard work everyone put in to make it the most amazing send off for my Fiance. I know for sure he would've loved it.
I would like to thank all the staff on the day before the day and everyday in between. You made the day so much more then I expected and I’m so very appreciative of all the hard work everyone put in to make it the most amazing send off for my Fiancé. I know for sure he would've loved it.
Our family wish to thank Dawn and staff (Lynne the driver) for handling our emotional family with diplomacy, kindness in a very human way. Dawn is incredibly good at what she does and kept us all ‘on board’ – even when strong wills and emotions were flaring. We thank Dawn for guiding our rudderless ship and for her ‘invisible’ handling of the small details of the day– a true asset and a kind person.
Our feedback from Normans funeral was excellent. In our age group many people have hearing problems, Kevin Clone was an excellent celebrant- friends commented how nice it was to hear everything. The follow up call after the funeral from Gillian was much appreciated. Your service was excellent, Many thanks.
I would like to say thanks to all of you. We were married 53 and a half years, it will take some time getting used to being on my own. Thanks again.
The funeral arrangements were handled with compassion and professionalism.
Could not improve. Sincere thanks to Meegan Hyde-Weir for her warmth and professionalism- thank you. Other staff were excellent. Thank you.
Thank you for taking good care of my late wife and mum. We appreciate everything that your staff have provided to me and my family. Truly exceptional service! On behalf of Mr D’Arcy and his sons.
Only that the staff and the service was outstanding! I have highly recommended Bowra & O’Dea to family and friends. The music and flowers were perfect and having two young children the staff were so understanding and helpful. Thank you for your efforts on the sad day, it definitely made the day a lot more bearable.
My siblings and I appreciated the respectful dealings with all the Bowra & O’Dea staff from the intial phone call, to the meeting with Bill Oorschot- who was very informative of our options. The funeral service was wonderful, as was all the staff on hand. We feel very happy with our decision to come back to Bowra & O’Dea (Hilton) after the funeral of our Mother Eileen in 2006. A very nice funeral home and great location. Thank you so much
Hi Bill, Mum, John and I wanted to thank you most sincerely for the wonderful send-off you gave as at our father’s Tom Coulter’s funeral last Friday. Your service was top-notch and your sincerity really touched our family and we could not recommend you highly enough as a wonderful, effective and caring funeral director under these very difficult circumstances. We particularly appreciated your prompt attention to our request for a quick funeral for dad as my mother couldn’t really cope with waiting another weekend after dad’s long and difficult illness. Your professional guidance throughout the very difficult early days was so appreciated. You really felt like a ‘family friend’ and many of our friends and relatives have commented to us on what a terrific job you did. I didn’t think that I would find identifying my father prior to the service very comforting, however your staff made him look so peaceful and mum and I found a wonderful comfort in viewing dad at that time. Please feel free to place this testimonial on your website as we would recommend your services anytime to anyone.
Dear Mr O’Dea Jnr, Thank you very much for the Letter and Memory Certificate from the Men of the Trees sent to Audrie Jaques following the death of Alan Lloyd Jaques. Bowra & O’Dea are to be commended for their commitment to this thoughtful and environmentally conscious project to provide a living memorial for our Dad. Thank you on behalf of my Mother and other members of our family.
It is with a great amount of pleasure and appreciation that I write to you this morning following my beautiful Sharon’s service yesterday and felt it important I communicate whilst everything is still so vivid. On behalf of Lauren, Jasmine, our family and all our friends I simply cannot express our gratitude for what you and your team/s did yesterday. As Sharon had written down before she passed away her service wishes we were so focused on ensuring everything went to plan and it did. However the absolute professionalism of you two gentlemen was phenomenal. From the moment the Limo driver picked us up till we were dropped home took all the stress out of our day. Kevin- I can now see why Bill recommended you. The amount of people who spoke to me on your eulogy was huge. Bill- You and your team assisted in such a caring and special way To you both, I will have no hesitation in recommending you to anyone going forward knowing full well they will be looked after in great hands Thank you and warm wishes.