It can be a difficult time when you have lost a friend or loved one. Planning a funeral can be overwhelming, especially during the COVID-19 Pandemic. We hope this information is helpful and assists you to understand WA’s current restrictions.
The health and well-being of our client families, the community we serve, and our team here at Bowra & O’Dea is our highest priority. In order to ensure the safety of our communities, particularly the elderly and immunocompromised we have undertaken a number of precautions.
Hand sanitiser will be available throughout our offices and we are undertaking additional cleaning with all high-touch areas such as door handles, reception desks, and common areas sanitised regularly throughout the day. Additionally, all our chapels have bathroom facilities available, providing public access to handwashing facilities.
Bowra & O’Dea understands a funeral plays an important part in the mourning process for both family and friends. There are ways we can include your loved ones in the funeral if they cannot attend in person. We will discuss options with families which may include;
- Live streaming or recording options
- Pre-recorded videos or handwritten messages to be shared at the funeral
- A copy of the service to be viewed at a later time
- Plan a memorial for a later date
The funeral consultant will discuss options available to the family should they wish to live stream or record the service. If the family chooses to go ahead with the streaming or recording of the service it will be uploaded to the Recorded Services page where you can search for your loved one.
If the service is private you will need to receive the PIN access from the family, our staff are unable to provide you with the PIN unless the family has given us permission to do so. Please make contact with the family as the first priority. If the service is public, no PIN access is required.
If you have a request or idea to have family or friends ‘virtually present’ please speak with your Funeral Consultant to see if we can make this possible.
We are committed to providing our families with great service but please understand that there may be some changes to our usual practices as the situation changes. If you have any questions or would like to discuss how the situation might affect your specific funeral don’t hesitate to get in touch with our office so we can assist further on 08 9231 5199.
Please Note: If you are unwell with flu-like symptoms, have been in contact with a person diagnosed with COVID-19 within 7 days or are in a self-isolation we ask for your cooperation in not attending funerals or arrangements.